There are various options for ways to pay your Delta Natural Gas bill:

• Pay your bill online with eAccount.
• Download the Delta app and pay from your smartphone or tablet.
• Pay by phone through processor ACI Speedpay: 855-730-8765. Please allow 24 hours for payments to process.
• Make cash payments at Western Union locations, such as those in area Wal-Marts and other stores.
• Pay by mail: 
  Delta Natural Gas Co
  P.O. BOX 747108
  PITTSBURGH, PA 15274-7108

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Delta Natural Gas customers can call 888-427-7335 for Customer Service, 7 a.m. – 5 p.m. Eastern.

For bill payment, please utilize our eAccount, as well as phone and mail options (additional information above).

Please call 800-432-0771 to reach Emergency Gas Control.

Delta’s extension policy is that per customer, a customer at a minimum must utilize natural gas for one connected natural gas appliance to qualify for up to 100 feet of main at no cost.

Delta provides the first 100 feet of service line at no cost under normal construction conditions. Additional service line, if necessary, will be installed by the company at $5.00 per foot. Delta reserves the right to not extend service if circumstances deem the extension not feasible. 

Delta provides the meter and first cut regulator at no cost.

We pride ourselves on the excellent manner in which we perform cleanup. Delta will repair all construction excavation by backfilling and tamping trench lines, as well as reseeding and strawing the affected area.

Yes, Delta requires a $95.00 refundable service deposit.  After good payment history has been established, the deposit plus interest, at a 6% annual rate, is refunded to the customer.

Yes, there is a $29.95 minimum monthly residential customer service charge along with applicable state, local, school, city franchise and Delta fees.  In addition to the minimum charge the customer only pays for the gas that is actually used during that billing period plus applicable taxes and fees.

Plumbing downstream of the meter or installation of natural gas equipment is the responsibility of the homeowner.  Check around your area for reputable contractors and heating installers that provide safe installation at a reasonable cost.

Yes, prior to setting the meter, Delta personnel will 1) inspect and test house-piping (schedule 40 black iron) 2) check to see that approved shut-off valves are installed before each appliance 3) inspect for approved appliances and 4) inspect for proper venting material.  Upon completion of the inspection/tests, Delta personnel will put each appliance into operation to assure they are working properly.

Yes, Delta customers can sign up for Budget Payment Program, and spread actual costs for their natural gas service evenly throughout the year. This is a great option for budget conscious consumers, as well as customers on a fixed income.

Visit the Community Action Agency in your county and inquire about the Delta Natural Gas Energy Assistance Program (Delta EAP).

PROGRAM SUMMARY:

•  Delta EAP is a program provided in partnership with Community Action Council.
• The goal of the program is to offer low-income Delta customers an affordable gas bill payment by providing a credit to their Delta account for the 5 heating months: November – $50, December – $70, January – $90, February – $100, March – $100.
• It is anticipated that participation in the program will make energy more affordable and reduce the number of disconnects.

ELIGIBILITY REQUIREMENTS:

•  Applicants must be active Delta customers who have gas as their primary heat source.
• Serves households with income up to 110% of poverty.
• Applicants must be responsible for home energy costs (bill in their name or spouse’s name).
• Participants must re-certify annually between August 15 and October 15.
• Participants must apply for and accept Weatherization services if available.
• Participants must apply for LIHEAP Subsidy and direct the payment to Delta.

**Also inquire about the WinterCare program.