3617 Lexington Rd. Winchester, KY 40391
Customer Service: 888-427-7335
Emergency Gas Control: 800-432-0771
Corporate Headquarters: 859-744-6171
Fax: (859) 744-3623

Customer Info

Beginning May 1, 2023, all Delta Natural Gas customers will call 888-427-7335 for Customer Service. We are happy to announce an expansion of Customer Service Call Center hours to accompany this new number. Customer Service staff will now be available from 7 a.m. – 5 p.m. Eastern.

To support these service improvements, beginning June 1, 2023, customers will no longer be able to speak with a Customer Service representative in-person at Delta office locations. Drop-off boxes will continue to be available during this transitional period. Customers may also visit Western Union locations within Wal-Mart and other local stores to make a cash payment. Additional fees may apply.

Service Territory