Beginning May 1, 2023, all Delta Natural Gas customers will call 888-427-7335 for Customer Service. We are happy to announce an expansion of Customer Service Call Center hours to accompany this new number. Customer Service staff will now be available from 7 a.m. – 5 p.m. Eastern.
To support these service improvements, beginning June 1, 2023, customers will no longer be able to speak with a Customer Service representative in-person at Delta office locations. Drop-off boxes will continue to be available during this transitional period. Customers may also visit Western Union locations within Wal-Mart and other local stores to make a cash payment. Additional fees may apply.