IMPORTANT NOTICE TO CUSTOMERS
NEW PROVISIONS RELATED TO THE CALL-BEFORE-YOU-DIG REQUIREMENT
Because you receive natural gas service, you likely have underground natural gas lines at your place of residence or business. Damage to natural gas lines from excavation work can lead to explosion or fire and can cause property damage, serious injuries or death.
Beginning July 14, 2018, the Kentucky Public Service Commission ("PSC”) will begin investigating instances of excavation damage to underground natural gas pipelines to determine whether the pipeline was properly located prior to excavation. Under changes to the Underground Facility Damage Prevention Act of 1994 (the "Act”), which take effect on July 14, 2018, the PSC will have the authority to levy fines for failing to comply with the requirements of the Kentucky statute related to protection of underground utilities.
Key requirements of the Act (KRS 367.4901 to KRS 367.4917) include
CALL 811 BEFORE YOU DIG AND MAKE SURE THAT ANYONE DOING EXCAVATION ON YOUR BEHALF CALLS 811 TWO WORKING DAYS BEFORE THEY START.