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S-T-R-E-T-C-H
Your annual gas costs over the entire year to gain better control over your budget. Join our growing number of budget customers who handle their energy costs the easy way.
Join the Budget
Payment Plan
Being a
Budget Payment Plan Customer does not reduce your
annual bill, but by spreading your costs evenly over the
year it makes it easier to manage your budget and reduces
your payments during the winter when bills are generally
highest. With gas prices projected to continue to be high by
historical standards there has never been a better time to
join.
The
Budget Payment Plan begins in August. If you are
already a Budget customer, next month's bill will show the
Budget amount you need to pay to automatically continue on
the plan. For those who are currently not on the
Budget Payment Plan but would
like to join, simply contact your local Delta office
by the due date on your August bill
and we will calculate your Budget amount for you. Your
Budget amount will then be reflected on your next month's
bill confirming your enrollment in the
Budget Payment Plan.
Adjustments may be made
during the year due to the weather or gas cost changes. At
the end of the Budget year in July any balances will be
rolled over into next year's Budget calculation. It's that
simple - so join the growing number of customers who handle
their energy costs the easy way.
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How does the Automatic Payment Service work?
You will receive a bill showing the amount due and the
due date. The amount of the bill will be automatically deducted
from your bank account on the due date unless the due date falls on
a weekend or holiday, in which case the amount due will be deducted
on the first business day following the due date. Your bill will
still show the gas consumed, the beginning and ending dates of the
billing period and all the other information that a normal bill
shows.
How will I know when the bill has been paid?
Your bank statement will reflect the payment as a
debit. It will be reflected as "Auto Pmt - Delta Gas". If your
account is with a credit union, different wording may be used.
What if
I disagree with the amount of my bill?
If you dispute the amount of your bill, contact your
local office.
What
happens if there isn't enough money in the account?
Because we allow enough days between the billing date
and the due date, you have ample time to prevent that from
happening. If it does happen however, your bank will treat it like
an "insufficient funds" check, and we will notify you that the
amount is still due.
Can I
resume paying my bills the regular way?
Upon customer notification, the automatic payment
service will be stopped and the normal payment process will resume
with the next billing.
How do I
sign up?
First, fill out the form on the back. Then, depending
on whether your payment is to be deducted from your checking or
savings account, attach a voided check or deposit ticket and either
mail it along with your gas bill or mail it separately to your
local office.
Keep in mind that it takes time to process your bank
authorization before automatic payment can begin. Please continue
to pay your bill as before until you receive a bill that indicates
that payment will be deducted automatically.
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